At Outsource Global, we believe in building partnerships with companies worldwide to positively impact the global business services and foster exponential growth. This growth can include higher-value, multi-processing, specialized services and business functions such as Customer service, IT support, software development-as-a-service, legal services, Artificial Intelligence, medical support services, accounting-as-a-service and data management.
By first understanding your business and the functions within the organization, we find ways to reduce operational costs and increase performance with consistent, quality and reliable service delivery.
Our services are tailored to perfectly suit your business needs and preferences, with a focus on service quality, low-cost and scalable solutions. We help our clients become operationally efficient and competitive.
Because we work very closely with each of our client partners to ensure their maximum business potential, we are able to identify opportunities to scale their businesses, whilst carefully considering their overheads and operational costs.
Our team is fully committed to the success of each of our clients.
What We Offer
We are the first ISO compliant commercial delivery center in West Africa, and the first Nigerian international contact center serving the US, UK and Japan markets. We provide first-class contact center services from our ultramodern facilities in Abuja, Kaduna and Lagos. Our services are tailored to perfectly suit our clients’ needs and preferences, with a focus on service quality, low-cost and scalable solutions.
We help our clients become operationally efficient and competitive. We have created over 1000 direct graduate jobs for customer care executives, sales, marketing, tech, accounting, legal practitioners and medical professionals serving the global market. Outsource Global seeks to positively impact the world of business, by fostering exponential growth.
We are fully committed to empowering women to develop the skills, knowledge and financial status necessary to elevate their standard of living. We also focus on recruiting economically and physically challenged individuals, bringing them into a competitive, career-focused workforce.
Outsource Global provides accent localization and training so all our agents speak to customers in their respective local accents. Our agents join us with the knowledge that we offer solid career paths, ongoing training and continuous upskilling, to enable them to evolve from telemarketing into specialized, niche services.
Sectors we serve
Our Core values
With a strong moral compass, our colleagues and customers can expect complete honesty and transparency at all times.
Our ethos is built on a superb work ethic. We bring our best self to work every day.
We obsess over serving our customers and aim to create partnerships that expediates growth.
We value and encourage personal growth and we are aggressive towards meeting our goals.
Outsource Global is affiliated with BlueTag Group, a federation of inter-related independently run high-technology companies emphasizing long-term capital gains and growth through consistent investment in people, strategy, innovation, institutionalization and products.
Parkway Project Limited is a leading electronic banking & payments solutions development company with a wealth of experience spanning over a decade in deploying e-banking & payment systems across a wide cross-section of corporate, government & financial services institutions in Nigeria and 30 other African countries.
Health Station is an IT consulting & project management company registered in Nigeria and focused on providing value-added Hospital Management Information & Revenue Assurance Services to public hospitals in Nigeria.
A vastly experienced ICT consultancy and modern enterprise software & automation systems development company, BlueTag has developed & deployed comprehensive education lifecycle management and e-learning systems to tertiary education institutions including the Institute of Management Technology, Enugu (IMT) & Kwararafa University, Taraba.
BlueTag Synergy Projects Limited is Nigeria’s foremost provider of technical support for the oil and gas sector. With pressure mounting to lower costs, improve capacity and reduce risks, the midstream sector demands operational excellence, especially in Nigeria where this company is registered.