Legend is an internet service provider in Nigeria. This campaign handles inbound and outbound calls with customers who have questions and complaints about their internet service and new product offerings. Our agents resolve customer concerns and oversee the handling of the client’s ticketing system.
Ghostwriter is an online B2B platform that provides digital/marketing agencies with bespoke information about their target audience using AI technology.
Our sales team, supported in B2B sales of their platform and unique service offerings.
Afriwise is an online legal solution connecting businesses active in or expanding into Africa with high quality legal, regulatory and risk-related contents. We assisted in generating leads and selling the brand.
Pula Advisors is a specialist advisory firm offering comprehensive risk analysis and assessments, quantifying risks and developing mitigation and transfer options such as index based insurance for our clients. We received inbound and made outbound calls to their Customers, proving guidance, resolving & escalating unique issues.
Sterling Bank is a commercial bank in Nigeria. They are looking to grow the Non-Interest Banking segment of their business and engaged the call center to make outbound telemarketing calls to potential leads in order to convert them as new account holders.
The bank’s objective is to alleviate financing constraints faced by MSMEs and small Corporates in Nigeria through the provision of financing and partial credit guarantees to eligible financial intermediaries on a market-conforming and fully financially sustainable basis.
Our center provided the bank with customer service support.
Showpad is a sales enablement platform that excels in customer success and delivering the best buying experience to customers. Outsource Global helped showpad to generate leads and conducted B2B Sales.
PiP IT’s is a unique B2B platform that powers international cash transactions. PiPit is an Ecommerce platform that helps customers engage in savings in cash transactions. We performed lead generation services, to financial institutions looking for or in need of their unique service offering.
Nok Brands empower brands with sustainable solutions to let their consumers experience amazing products at home for free. We generated leads and organized leads on their CRM platform, and made sales via Linkedin.
LuggageHero provides easy, cheap and safe storage of luggage around the central areas of big cities around the world, using retail stores and hotels.
We assisted in sales and telemarketing to customers, regarding available storage spaces within their properties.
This campaign involved agents working with farmers to secure bookings of tractors. Agents made inbound and outbound calls to help the client run the operations of their tractor renting business.
Cognism is a compliant B2B sales and marketing lead generation platform, providing revenue teams with a blend of real-time companies, powered by patented AI Technology. Our contact center leveraged on our expertise to perform B2B Sales.
Paystack lets businesses in Africa accept payments by anyone, anywhere in the world via credit card, debit card, money transfer, and mobile money on their websites or mobile apps. It specializes in the fields of financial services, the internet, and payments. The company was founded in 2015 and headquartered in Ikeja, Lagos. Our team handles document validation for their potential partners and also provide customer support services.
Clear Business is one of the UK’s fastest growing business-to-business essential services providers. Their specialties are Business water, business telecoms, business utilities, business energy, business gas, business electric, business insurance (via The Insurance Octopus), and essential services for UK businesses.
Black Circles is the UK’s largest online tyre retailer established in 2001 providing low prices on big brands with the aim of making it as easy as possible to buy cheap car tyres online. Our team handles Inbound and Outbound call center support services to address some challenges of Black Circles, ensuring performance guarantee, value addition, revenue growth and customer retention.