WE DELIVER THE BEST RETURNS ON INVESTMENT

At Outsource Global, we deploy the best in class technology to meet the needs of our clients. Our solutions are at the cutting edge of contact centre business & knowledge process outsourcing. We have deep vertical expertise and a unique understanding of industry-specific needs, built up from thousands of hours of campaigns.

Data Training

Creating successful models require intelligent algorithms that can read and interpret data. From chat bots to transport automation and sentiment analysis projects, your data must properly labelled and rich enough to power your algorithms. These operational, often mundane processes, require significant time commitments that progressive global software companies and innovative tech start ups need not dedicate to it. Outsource Global has one of the largest software development teams in Africa. We offer business outsourcing solutions to global clients, including data entry, tagging and training to technological and engineering firms across the world.

Image Tagging

Creating successful models require intelligent algorithms that can read and interpret data. From chat bots to transport automation and sentiment analysis projects, your data must properly labelled and rich enough to power your algorithms. These operational, often mundane processes, require significant time commitments that progressive global software companies and innovative tech start ups need not dedicate to it. Outsource Global has one of the largest software development teams in Africa. We offer business outsourcing solutions to global clients, including data entry, tagging and training to technological and engineering firms across the world.

Software Development

All businesses need different forms of technology to survive this digital age. From conceiving, designing and programming specific software components tailored to your business needs, Africa’s leading business process outsourcing company, Outsource Global will deliver best-in-class solutions that will accelerate your business’ growth.

Remote Sales & Back Office Outsourcing

As a company's client base grows, more demand is placed on it to deliver on its core competencies, while ensuring that clients remain satisfied throughout the transaction period and beyond. Back office tasks, though not visible, are central to the smooth running of the organisation, making certain that core functions can be are successfully delivered.

Outsourcing back office processes and remote sales is an efficient way of managing the organisation’s resources while focusing on its core objectives. Not only will outsourcing help to reduce cost and maximize profit to the company, but it would also improve efficiency and productivity.

From telemarketing, to accounting, payroll to data extraction – back office outsourcing to an organisation like Outsource Global, a competent African BPO firm with professional teams and secured advanced infrastructure, you no longer have to keep a bloated staff register.

Market Research

Ever had to carry out a survey across continents or regions? Imagine having to manage the number of staff that would be required to deliver on the survey process at the detriment of core organisational functions. Outsource Global provides Knowledge Process Outsourcing and Business Process Outsourcing from its offices in Nigeria, providing efficient services to international organisations looking to achieve accelerated but lean growth.

Using the latest research tools and most advanced IT infrastructure, we deliver timely unbiased, high quality date and the most affordable rates. As an African outsourcing service provider, out rates are significantly more competitive that counterparts in any continent in the world.

Human Resource Management

Several elements of personnel management require a significant amount of time to manage. For global organisations with multiple branches across countries, outsourcing parts or all of their human resource functions is the most financially viable option.

Relocation services, benefits, awards and recognition administration, external recruitment, and compensation are some of the services Outsource Global provides to businesses looking to embrace more efficient and unbiased human resource systems.

Reduce operational costs and time

93%

Outsource Global delivers 93% accuracy on economic forecasts

Government

94%

A leading financial services provider experiences 94% customer satisfaction scores

Financial Services

Top 10

A top 10 mobile operator partners with Outsource Global, to unlock superior customer experiences

Telecommunications
Case Study

Telecommunications

Understanding the factors impacting customer satisfaction levels