What We Do

To put it simply, we're in the market of helping you make your business run more efficiently. We lift the burden of many business processes off your shoulders so that you can spend more time focusing on growing your company.

Solutions and Services:

Customer experience and retention, technical/emergency assistance, provisioning management, invoice management and billing support, receivables and collections management, payment dispute resolution, claims prequalification, sales & marketing, legal document discovery, application development and social media filtering.

Vertical Industry Expertise:

Financial services including banking, insurance, and mobile payments; higher education; consumer packaged goods and beverages; healthcare; legal; energy, including oil and gas production/distribution; public sector and government.

See something not listed here? Reach out to us, explain your needs, and we'll tailor make a process to help you accomplish your business goals.

Our Technology

We use the best technology to support us in supporting you. We have the ability to merge with your existing software, deploy our in-house application, or our software engineers can custom-make a new application that will offer a highly personalized solution to your business objectives.

Our in-house application is a US-made, on-premise solution that is safe, secure, controlled, powerful and easy to use. It features outbound, inbound, recording, monitoring and transfer, and third-party verification. It is also customized for telesales, customer service, and verification. Our platforms are data, voice, chat, SMS, email, and social media enabled.

Why You Should Work With Us

  • We don’t take a one-size fit all approach to your business. We work with you to design a tailored process that best fit your needs.
  • While doing business with us you will have full transparency into how we handle your processes. We realize that some of our clients like to simply give us a task while others want to be carried along the process. We make provisions for both options and everything in between.
  • We provide you with leaders in our organization who will be your own in-house supervisor to manage all of your operations with us. This will give you the peace of mind of knowing that there is a TEAM at Outsource Global focused entirely on you.
  • We believe strongly in building partnerships. We understand that if you grow we all grow so we designed our business around developing the relationship we have with each of our clients.