To put it simply, we're in the market of helping you make your business run more efficiently. We lift the burden of many business processes off your shoulders so that you can spend more time focusing on growing your company.
Customer experience and retention, technical/emergency assistance, provisioning management, invoice management and billing support, receivables and collections management, payment dispute resolution, claims prequalification, sales & marketing, legal document discovery, application development and social media filtering.
Financial services including banking, insurance, and mobile payments; higher education; consumer packaged goods and beverages; healthcare; legal; energy, including oil and gas production/distribution; public sector and government.
See something not listed here? Reach out to us, explain your needs, and we'll tailor make a process to help you accomplish your business goals.
We use the best technology to support us in supporting you. We have the ability to merge with your existing software, deploy our in-house application, or our software engineers can custom-make a new application that will offer a highly personalized solution to your business objectives.
Our in-house application is a US-made, on-premise solution that is safe, secure, controlled, powerful and easy to use. It features outbound, inbound, recording, monitoring and transfer, and third-party verification. It is also customized for telesales, customer service, and verification. Our platforms are data, voice, chat, SMS, email, and social media enabled.