About us

Outsource Global is Africa`s leading global contact centre, business & knowledge process outsourcing provider.

We have the lowest prices in the world! Supporting businesses double revenues, whilst halving costs.

Our Services include:

  • B2B Telesales, Appointment Setting & Lead Generation
  • Contact Centre, Customer Experience & Customer Retention
  • AI & Chatbots
  • Billing & Collections
  • Business Analysis
  • Software Outsourcing / IT Support
  • Remote Sales & Marketing

Sectors we Serve

  • Enterprise
  • SME
  • Automotive
  • Banking
  • Financial Services
  • Tech
  • Utilities
  • Telecommunications
  • Insurance
  • Manufacturing
  • Retail
  • Government
  • Professional Services

We are so confident in both our low prices, and exceptional service delivery, we offer all new clients a 30-day risk-free service.

If you do not like our service, you pay nothing!

Our Story

As Africa’s leading global contact centre and business / knowledge process outsourcing provider, we are successfully making Africa an international KPO/BPO outsourcing destination. We are the first IAOP compliant commercial call Centre in West Africa, and the first Nigerian international call Centre serving the UK & US markets. We provide first-class contact centre services, and currently operate from our ultramodern facilities in Lagos, Abuja and Kaduna. Our services are tailored to perfectly suit our clients’ needs and preferences, with a focus on service quality, low-costs and scalable solutions. We help our clients become operationally efficient and competitive.

In the last ten months we have created over 700 direct graduate jobs for customer care executives, sales, marketing, tech, legal practitioners and medical professionals serving the global market. Outsource Global and its affiliated companies seek to positively impact the world of business, by fostering exponential growth. We are big on empowering women, helping them to develop the skills, knowledge and financial status necessary, to elevate their standard of living. We also focus on recruiting economically and physically challenged individuals, bringing them into a competitive, career-focused workforce.

Our Group

Outsource Global is affiliated with BlueTag Group, a federation of inter-related independently run high-technology companies emphasizing long-term capital gains and growth through consistent investment in people, strategy, innovation, institutionalization and products. The companies are focused, professionally run, independent but deriving synergies from each other; empowering us to deliver large and complex ICT/engineering automation projects. Emphasis is on long-term capital gains through consistent investment in people, strategy, innovation, institutionalization, and products.

Other members of the group include:

  • PARKWAY PROJECTS

    Parkway Projects Limited is a leading electronic banking & payments solutions development company with a wealth of experience spanning over a decade in deploying e-banking & payment systems across a wide cross-section of corporate, government & financial services institutions in Nigeria and 30 other African countries.

    Parkway is the first IT Company in Nigeria to attain the new ISO9001:2008 quality certification placing the company amongst an elite list of professionally run organizations worldwide. Parkway is a CBN licensed mobile financial services company. Parkway’s e-banking systems are fully operational across 10 Nigerian banks, the debit networks & financial switches, the Nigerian Inter-bank Settlement System and used by over 3,000 government agencies, large & SME corporates in Nigeria alone.

  • HEALTH STATION

    Health Station is an IT consulting & project management company registered in Nigeria and focused on providing value-added Hospital Management Information & Revenue Assurance Services to public hospitals in Nigeria.

    Extensive success stories in deploying total automation to state & federal Teaching Hospitals including Enugu State University Teaching Hospital (ESUTH), Nnamdi Azikiwe University Teaching Hospital, Nnewi (NAUTH), University of Nigeria Teaching Hospital, Ituku-Ozalla (UNTH); with amazing transformation and bottom line results. HealthStation is an official partner to the Nigerian Medical Association (NMA) for the provision of telemedicine services in Nigeria.

  • BLUETAG TECHNOLOGIES

    A vastly experienced ICT consultancy and modern enterprise software & automation systems development company. BlueTag has developed & deployed comprehensive education lifecycle management and e-learning systems to tertiary education institutions including the Institute of Management Technology, Enugu (IMT) & Kwararafa University, Taraba.

    BlueTag has also deployed sophisticated Sales Channel Management System to FMCGs like Nigerian Breweries Plc. In its capacity as a technology development company for the group, BlueTag has developed the comprehensive hospital management information system (HMIS) and telemedicine platforms for HealthStation.

  • BLUETAG SYNERGY

    BlueTag Synergy Projects Limited is Nigeria’s foremost provider of technical support for the oil and gas sector. With pressure mounting to lower costs, improve capacity and reduce risks, the midstream sector demands operational excellence, especially in Nigeria where this company is registered. In positioning itself as the solution to this need, BlueTag Synergy offers control processes and systems that better manage oil and gas assets, and optimize pipeline transportation.

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